Privacy Policy
Effective Date: October 26, 2025
This Privacy Policy describes how The Daily Grind Cafe ("we," "us," or "our") collects, uses, and shares information about you when you use our website, visit our cafe, or interact with us in any other way. We are committed to protecting your privacy and ensuring the security of your personal information. This policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you create an account, place an order, make a reservation, subscribe to our newsletter, or contact us through our website or other channels.
- Usage Data: We collect information about how you use our website and services, such as the pages you visit, the links you click, the time and date of your visit, and your IP address. This information helps us improve our website and services and understand user behavior.
- Location Data: If you enable location services on your device, we may collect information about your location to provide you with location-based services, such as directions to our cafe.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device and used to remember your preferences and track your activity. You can control the use of cookies through your browser settings. Please refer to our Cookies Policy for more detailed information.
- Social Media Information: If you interact with us on social media platforms, we may collect information about your profile, such as your name, profile picture, and interests. This information is subject to the privacy policies of the social media platforms.
- Transactional Information: We collect details about transactions you conduct through our services, including product purchased, date and time of purchase, and payment information.
- Reservation Information: Information you provide when making a reservation, such as date, time, party size, and special requests.
2. How We Use Information
We use the information we collect for various purposes, including:
- To Provide and Improve Our Services: We use your information to provide you with the services you request, such as processing orders, making reservations, and responding to your inquiries. We also use your information to improve our website and services, personalize your experience, and develop new features.
- To Communicate with You: We use your information to communicate with you about our products, services, promotions, and events. This includes sending you newsletters, marketing emails, and other communications. You can opt-out of receiving these communications at any time.
- To Process Payments: We use your payment information to process your orders and transactions. We use secure payment gateways to protect your payment information.
- To Protect Our Rights and Interests: We use your information to protect our rights and interests, such as detecting and preventing fraud, enforcing our terms of service, and complying with legal obligations.
- To Personalize Your Experience: We use information about your preferences and browsing history to personalize your experience on our website and provide you with relevant content and recommendations.
- For Analytics: We use aggregated and anonymized data for analytical purposes, such as understanding website traffic patterns and improving our marketing efforts.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
- Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know the information to perform their job duties.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
- Employee Training: We train our employees on data security best practices.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
4. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact our Data Protection Officer (DPO) at dpo@thedailygrindcafe.com or call us at (555) 987-6543. We will respond to your request within a reasonable timeframe.
You also have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights. In the US, you can contact the Federal Trade Commission (FTC). In the EU, you can contact your local data protection authority.
5. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share your information with service providers who assist us with various aspects of our business, such as payment processing, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Obligations: We may disclose your information if required to do so by law or in response to a valid legal request.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your consent.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@thedailygrindcafe.com.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
The Daily Grind Cafe
14 Elm Street
Willow Creek, CA 91234
Email: info@thedailygrindcafe.com
Phone: (555) 123-4567